At Keys Within Reach Homes, we prioritize your privacy. This Privacy
Policy describes our practices for collecting, using, disclosing, and
protecting the personal information you provide when engaging with our
website or services. This policy is designed to be fully compliant with
applicable state and federal laws, with primary adherence to the laws of
the State of Illinois, United States.
2. Information We Collect
We collect information necessary to provide, maintain, and improve our
real estate services. This information falls into two main categories:
2.1. Personal Data Provided by You
This includes any information you voluntarily furnish to us when creating
an account, submitting an inquiry, or interacting with our platform:
Your name and contact details
Email address
Telephone number
Account login credentials
Preferences for communication
Other details required based on your specific interactions with our
services
2.2. Data Automatically Collected
When you access or use our services, we automatically collect certain
technical information:
IP address
Browser type and version
Device information (e.g., device model, browser type, and operating
system)
Website usage statistics and activity logs
Cookies and similar tracking technologies
3. Methods of Data Collection
We utilize several methods to gather and process user data :
User-provided data: Information directly supplied by you
via forms or direct correspondence.
Automated tracking: Logging usage statistics and device
identifiers.
Cookies and Analytics: Employing cookies to track preferences
and usage patterns.
Third-party sources: Data obtained from external service
providers, such as Google Analytics.
4. How We Use Your Data
Your data is used for defined purposes, categorized as operational and
marketing uses.
4.1. Operational Use
Providing and maintaining our services, including account management.
Processing transactions and payments (if applicable).
Responding to customer inquiries and offering necessary support.
Enhancing website performance, security, and service offerings.
Distributing essential information, such as updates to our policies or
terms.
4.2. Marketing and Promotional Purposes
Sending promotional emails and newsletters (if opted-in).
Notifying you about changes to our services or new features.
Analyzing the effectiveness of our marketing and outreach campaigns.
5. Sharing and Disclosure of Your Data
We may share your personal data with the following categories of third
parties :
5.1. Service Providers and Third-Party Services
We disclose necessary data to service providers who perform functions on
our behalf. These include:
Google Analytics: Used for data analytics, reporting, and
personalized advertising.
Payment processors for handling financial transactions.
Cloud storage and hosting providers.
Marketing and advertising partners for targeted outreach.
While we require these third parties to adhere to confidentiality
obligations, we are not responsible for the privacy practices or content
of these external platforms, and encourage users to review their policies.
5.2. Legal Disclosures
We reserve the right to disclose information when legally required:
To comply with applicable laws, regulations, subpoenas, or legal
processes.
To safeguard our legal rights, prevent fraud, or protect the safety of
our users or the public.
6. Your Rights Over Your Data
Keys Within Reach Homes recognizes and respects the privacy rights
afforded to consumers under modern data governance standards. Subject to
legal exceptions, you possess the following rights concerning your
personal data :
Right to Access: The right to request copies of the personal
information we hold about you.
Right to Correction: The right to correct any inaccuracies
in your data.
Right to Deletion (Right to be Forgotten): The right to
request the deletion of your personal data.
Right to Object: The right to object to specific data processing
activities, particularly those related to direct marketing.
Right to Data Portability: The right to request that your
data be transferred to another organization or directly to you, where technically
feasible.
Right to Withdraw Consent: The right to withdraw consent
for processing activities based on that consent.
To exercise any of these rights, please contact us using the details
provided below.
7. Cookies and Tracking Technologies
We utilize cookies and various tracking technologies to enhance user
experience, analyze website usage patterns, remember preferences, and
facilitate personalized advertising. For a detailed breakdown of the types
of cookies used, their purpose, and instructions on how you can manage
your preferences, please refer to our separate
Cookie Policy.
8. International Data Transfers and Security
Your data may be transferred to, stored, and processed in countries
outside of your country of residence, including the United States. We
ensure that such international transfers comply with applicable data
protection laws, although we cannot guarantee absolute data security due
to the inherent risks of internet transmission. We implement appropriate
technical and organizational safeguards to protect your personal data.
9. Governing Law and Compliance
This Privacy Policy and any disputes arising from it will be governed by
the laws of the State of Illinois, United States. We
operate in adherence to applicable privacy laws, including the protections
provided under the Illinois Consumer Fraud and Deceptive Business
Practices Act. We make commercially reasonable efforts to align our
practices with established standards like the GDPR and CCPA, particularly
when interacting with users from those jurisdictions.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our
data handling practices, please contact us:
Keys Within Reach Homes
Email: support@keyswithreachhomes.com
Location: Illinois, United States
For matters concerning consumer protection or potentially deceptive
practices within the State of Illinois, users may also seek information
from the Office of the Illinois Attorney General.